We know that your privacy is very important to you. We make it our business for it to be as important to us. We aim to be as clear as possible about how and why we use personal information about you and each person in your organisation we work with.

 

Here at Creative Print Run LTD T/A CPR London & CPR Education, we’re committed to protecting your personal information and respecting your privacy. This Policy lets you know what data we may collect from you, how we use it and gives you information about your rights and how you can get in touch with us.

 

This policy covers the use of our main websites, how we manage our direct marketing activities, how we handle your information when you contact us via our website and other core uses of your data that help us improve what we do. Sometimes we need to change our Privacy Policy. Any changes will be published on this website which, of course, can be accessed at any time. CPRLONDON or CPRED (https://www.cprlondon.com or http://www.cpreducation.co.uk) does not share personal information with third parties.

 

Any personal information collected through telephone or email is stored under the strictest of confidentiality. Our CPREDucation.co.uk website has a sign-up Login user only access point  SO THAT WE CAN HAVE A SECURE PORTAL FOR OUR CLIENTS. We share print knowledge to school mainly through this area as well as marketing ideas,  tips and tricks for production, pricing discounts and a zone for reference. On Sign up to the website, we will ask you to opt into marketing from us in a way that you choose. We do not store any information about your visit to this website other than to analyse and optimise your content and reading experience through the use of cookies. We will only contact you in the ways you have given us permission to do so. You can change your mind at any time by completing a contact form or by calling 0203 288 1077. You can also send an email to smile@cprlondon.com or write to Marketing Preference Team, CPR Education 17 Hanover Square, London W1S 1HU. Using our website implies that you accept our privacy policy.

 

1  WHO WE ARE

We are Creative Print Run London Limited a Print and design company based in Central London. We have two brands CPR London and CPRed. Both of which produce creative print, design and installation experiences for our clients we love what we do for you. Creative Print Run London Limited is registered in England and Wales. Registered Number 08145777. Registered Office: 6 Shorediche Close Ickenham, Uxbridge UB10 8EB. Our HQ is at 17 Hanover Square, London W1S 1HU  
Tel: 0203 288 1077 VAT No: 142 1906 38. We have a Data Protection Officer who can be contacted at the address above or by sending an email to smile@cprlondon.com

 

2  WHAT INFORMATION WE COLLECT ABOUT YOU

We collect name and contact details (such as email, address and telephone number) when you submit an online form, when requesting a quote THROUGH WWW.CPRLONDON.COM ON WWW.CPREDUCATION.CO.UK we also collect name and contact details when you sign up/register with us as a school requesting access to our information, pricing and knowledge/inspiration hub. The www.cpreducation.co.uk website is accessed only to schools and education trusts that sign in with a school email address. We may also collect opinions or additional data about you that you have added to the free text area informs, through any resulting correspondence with our account management teams, phone calls or through surveys. 
When visiting this website, we collect your IP address, data showing when you visited, which pages you looked at, information about your operating system, device and browser version. This data is gathered using commonly used tools such as cookies and web beacons.

 

3  OUR USE OF COOKIES
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The cookies that we create are in place to enhance your experience of this website as well as providing core functionality for our visitors and customers. The only cookie that is used to collect data is the Google Analytics cookie. To opt out of being tracked by Google Analytics across all websites visit Google Analytics. 

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4  CONSENT
According to the Information Commissioner's Office (ICO) consent to store cookies is not required "for cookies that are essential to provide an online service at someone's request" (e.g. to remember what's in your online basket, or to ensure security). https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/ All of our cookies fall under this exception. Therefore we are not required to gain consent before the use of the cookies on this site. This helps us tailor our communications with you and helps us only offer information, seasonal discounts that you would be interested in if you have chosen to receive marketing. It also informs us of some changes, for example when email addresses are no longer valid or mail has been returned, so that we can stop sending marketing.

 

5 WHY WE MIGHT COLLECT PERSONAL INFORMATION ABOUT YOU
at these points we might collect personal information about you and use it
To provide you with the product or service that you have purchased from us. Where we have your permission (‘consent’) To provide you with news about Good practice marketing for schools, information and discounts that we think will be interesting to you. We will only contact you in the ways you have given us permission to do so. You can change your mind at any time by completing a contact form or by calling 0203 288 1077 You can also send an email to smile@cprlondon.com or  write to Marketing Preference Team, CPR Education 17 Hanover Square, London W1S 1HU

 

Where we have a justifiable reason (‘legitimate interests’) To enhance or improve your experience with us. This may mean that we learn about your preferences and habits and then tailor our communications with you to make sure that what we send is relevant to you (‘profiling’).
To put your information together with other customers data and external non-personal information so that we better understand our market through analysis and segmentation to ensure that we keep offering competitive products and services and improve our website.
To send you marketing materials where we can demonstrate a relationship with you and you have not told us that you do not want to receive these.
To maintain our list of people who have asked not to receive direct marketing material from us.
To help keep our website safe and secure.
To allow our internal business processes to function- for example transacting with our partners, carrying out audits, producing management information and dealing with complaints.
To undertake market research.
To request feedback on our performance.
To help prevent fraud and maintain security.
To assist in training, quality assurance and compliance. Where we have to do something by law (‘legal obligation’) To ensure that your rights are met under GDRP
To meet our obligations with law enforcement agencies, courts and other organisations.
To comply with anti-money laundering regulations. In exceptional circumstances (‘vital interests’) We may use your information in rare situations where vital interests of yourself or another person needs protecting, for example, to trace a missing person or if someone’s life could be in danger.

 

6  KEEPING YOUR PERSONAL INFORMATION SECURE
We take the security of your personal information seriously. We've implemented technology and security policies, rules and measures to protect the personal information we have under our control, both on and offline, from improper access, use, alteration, destruction and loss. NOTE; Whilst we operate a shop front to give comparative pricing, ideas for marketing and turnaround times for the production of materials WE DO NOT Request payment cards or any payments through our website. We will take all reasonable and proportionate steps to protect your personal information.

 

7  ADDITIONAL INFORMATION
Complain: you have the right to lodge a complaint with the Information Commissioner’s Office if you think that our use of your information doesn’t meet the law. For more information, visit the ICO website. 
Contact us for further information about our privacy practices contact us Creative Print Run London LTD  Information Rights Team, 17 Hanover Square, London W1S 1HU  TeL: 0203 288 1077 Email:smile@cprlondon.com 

 

UPDATED 15TH MAY 2018